Politique de confidentialité

1. Introduction

Awesoon(“we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website and submit inquiries. This Privacy Policy explains how we collect, use, store, and share personal information in compliance with applicable privacy laws, including:

• GDPR, General Data Protection Regulation (EU/EEA)
• Quebec Law 25, Act Respecting the Protection of Personal Information in the Private Sector (Canada/Quebec)
• PIPEDA, Personal Information Protection and Electronic Documents Act (Canada)
• CCPA, California Consumer Privacy Act (United States/California)

2. Data We Collect

2.1 Contact Form Data

When you submit our contact form, we collect the following information you provide:

• Full name
• Company name
• Work email address
• Phone number (optional)
• Industry and company size
• Operational challenges (selected from checkboxes)
• Project timeline and budget range
• Free-text message (optional)
• Submission timestamp, locale, and source page URL

2.2 Analytics Data (with consent)

If you consent to analytics cookies, we collect anonymized usage data through Google Analytics 4, including pages visited, session duration, and browser/device information. No personal data is associated with analytics records without consent.

2.3 Consent Records

We store your cookie consent decision in your browser's localStorage under the key awesoon_consent. This is necessary to remember your preferences.

3. How We Use Your Data

• To respond to your inquiry, We use your contact information to reach out and discuss your operational challenges.
• To understand our prospective clients, Aggregated, non-identifiable information about the types of challenges businesses face helps us improve our services.
• To improve our website, With your consent, analytics data helps us understand which content is most helpful.

We do not sell your personal data. We do not use your data for automated decision-making or profiling.

4. How We Store Your Data

Contact form submissions are stored in a Google Sheets spreadsheet accessible only to authorized Awesoonteam members. Google Sheets data is stored on Google's servers, which are SOC 2 and ISO 27001 certified.

We do not use a third-party CRM or marketing automation platform. Your data is not shared with any external parties except as described in this policy.

5. Data Retention

We retain contact form submissions for a maximum of 3 years from the date of submission, or until you request deletion, whichever comes first. Analytics data retained by Google Analytics is subject to Google's data retention policy (we use a 14-month retention window).

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Right of access, Request a copy of the personal data we hold about you.
• Right to rectification, Request that we correct inaccurate data.
• Right to erasure, Request that we delete your personal data.
• Right to restrict processing, Request that we limit how we use your data.
• Right to data portability, Request your data in a machine-readable format.
• Right to object, Object to our processing of your personal data.
• Right to withdraw consent, Withdraw cookie consent at any time via the cookie preference manager.

To exercise any of these rights, email us at privacy@awesoon.com. We will respond within 30 days. [PLACEHOLDER, adjust response timelines per jurisdiction]

7. Cookies

We use cookies only with your consent, except for strictly necessary functionality. See our Cookie Policy for a complete list of cookies and how to manage your preferences.

8. Third-Party Services

• Google Analytics 4, Used to understand website usage. Only activated with analytics consent. Subject to Google's Privacy Policy.
• Google Sheets, Used to store contact form submissions. Subject to Google's Privacy Policy.
• Vercel, Our hosting provider. Subject to Vercel's Privacy Policy.

9. Contact

For privacy-related inquiries, data requests, or complaints, contact our Privacy Officer at:

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.